Roles explained — Admin, Manager, Staff
Boomeraang organizations have three roles. Give each person the least access they need to do their job.
The three roles
- Admin (primary) — the owner. Full control over settings, team, billing, and the wallet. The primary admin can't be removed.
- Manager — a trusted staff lead. Can run the day-to-day lost & found, including approving claims and handling resale offers, but can't change organization settings, billing, or the subscription.
- Staff — front-line helpers. Can scan items into inventory and view it, but can't approve claims, run resale, or manage the team.
What each role can do
| Action | Admin | Manager | Staff |
|---|---|---|---|
| Edit org profile & branding | ✅ | — | — |
| Delete/restore the organization | ✅ | — | — |
| Scan items into inventory | ✅ | ✅ | ✅ |
| View inventory | ✅ | ✅ | ✅ |
| Edit item details | ✅ | ✅ | ✅ |
| Mark item notified / returned | ✅ | ✅ | — |
| Approve / reject claims | ✅ | ✅ | — |
| List items for sale & handle offers | ✅ | ✅ | — |
| Invite team members | ✅ | ✅* | — |
| Remove members / revoke invites | ✅ | — | — |
| Connect bank & cash out wallet | ✅ | — | — |
| Manage subscription & billing | ✅ | — | — |
* Managers can send invites when your plan allows team members; only the admin manages removals.
Subscription affects staff
Adding team members beyond the primary admin requires an active Pro subscription. If the subscription lapses, non-admin members are temporarily suspended and automatically reactivate when it renews. See Org Free vs Pro & billing.
What's next
Still stuck? Contact us — we're happy to help.