Org Free vs Pro & billing
Organizations can start free and upgrade to Pro ($4.99/month) when they need unlimited scanning and a team.
What's included
| Free | Pro ($4.99/mo) | |
|---|---|---|
| Lost & found dashboard | ✅ | ✅ |
| Inventory scans | 10 / month | Unlimited |
| Team members | Primary admin only | Up to 10 members |
| Claims & returns | ✅ | ✅ |
| Owner-claim workflow | ✅ | ✅ |
| Tips & donations, wallet & cash-out | ✅ | ✅ |
| Organization branding | ✅ | ✅ |
| Priority support | — | ✅ |
Free plan limits, in practice
- Scanning: after 10 scans in a month, you'll be prompted to upgrade. The counter resets next month.
- Team: Free is primary-admin only. Inviting staff or managers requires Pro. If a Pro subscription lapses, non-admin members are suspended and automatically reactivate when you renew.
Subscribe to Pro
- Go to Subscription.
- Review the usage meter (scans this month) and choose Subscribe.
- Enter payment details (on iPhone this uses the App Store; elsewhere it's a card via Stripe).
Cancel, reactivate & auto-renew
- Cancel anytime — you keep Pro until the end of the billing period, then return to Free.
- Reactivate a canceled subscription before it lapses, or subscribe again later.
- Toggle auto-renew on or off without losing access mid-period.
Billing history
Open Billing to view your invoices — date, amount, and status — and download PDF receipts.
What's next
Still stuck? Contact us — we're happy to help.